1. What Personal Information We Collect
1.1. Voluntarily Provided Personal Information
We receive and may store information you provide voluntarily to our website. This information may include your name, age, phone number, mailing address, email address, and any information that can be linked to you.
99 Ranch Market does not knowingly and intentionally collect personal information about children under the age of 13 without permission from their parents or legal guardian. However, we cannot always determine the age of persons who access and use our website. If a child under the age of 13 provides us with his/her personal information without parental or guidance consent, we strongly encourage the parent or guardian to contact us to have this information removed and to unsubscribe the child from future 99 Ranch Market marketing communications.
1.2. Automatically Collected Personal Information
We also collect certain technical information from your computer each time you request a page during a visit to our website. This information may include, but are not limited to, your Internet Protocol (IP) address, your computer’s operating system, browser type, the date and time you arrived at our site and how long you spent there, and the address of a referring website. We collect this information to enhance the quality of your experience during your visit to our website and for system administration, security, and troubleshooting purposes. We will not sell, share or rent this information to any third parties.
1.3. If You Contact Us by Email and/or By Telephone
Should you contact us by email and/or by telephone, we will use your email address and/or telephone number to respond to your questions, suggestions, and/or requests for assistance in using our website and/or other related products or services.
1.4. Personal Information Collected Via Surveys, Contests, Promotions
From time to time, we may conduct surveys, contests or promotions via our website, email, other media, or in 99 Ranch Market stores. If you choose to participate, we may request your name, age, phone number, mailing address, email address and other personal information. You also may provide us with certain information when you choose to contact us online. This information may include your name, age, phone number, mailing address, email address, and the location of the 99 Ranch Market you visited.
2. How We Use Your Personal Information
Information we collect on our website may be used to enhance your shopping experience in the following ways:
*To respond to your customer-service inquiries or requests, and to improve customer services.
*To improve our website based on the information and feedback we receive from you.
*To communicate special offers and featured items to you, if you choose to receive such notices.
*For market research, surveys, and similar purposes to help us understand trends and customer needs across product categories or customer groups.
*To evaluate your shopping experience, existing products, and services, or to create new items.
*To enter you into contests, sweepstakes and promotions, if you choose to enter into such contests, sweepstakes and promotions.
*To send periodic emails, newsletters, articles, updates, related product or service information, if you choose to receive such notices.
*To prevent, investigate, or provide notice of fraud, unlawful or criminal activity; unauthorized use of, or access to, personal information, our website, or security systems; or to meet other legal obligations.
3. When and With Whom We Share Your Personal Information
We never sell, share or rent your personal information to any third parties without your prior consents or under special circumstances. We will share personal customer information only with our agents, representatives and trusted service providers and contractors for customer support services, processing of personal information for 99 Ranch Market, and for limited purposes, including offering certain products and services in connection with our website; communicating to customers; enhancing and improving customers’ shopping experience. Aside from the purposes described above, we will never share your personal information with any other third parties unless we have your express permission or under special circumstances, such as when we believe in good faith that the disclosure is required by law, in response to their request for such information, or to assist in investigations of theft, fraud, or abuse.
4. How We Protect the Security of Your Personal Information
The security of your personal information is very important to us. Our web server is protected behind a firewall with the latest security patches to secure the data.
5. You Can Decide What Marketing Communications You Receive From Us
If you choose to receive periodic communications from us, we may from time to time send you email messages describing new item information, promotional offers and related product or service information updates. You can choose to stop receiving this email at any time. If at any time you would like to unsubscribe from receiving future emails, we include unsubscribe instructions at the bottom of each email. The only email message you will receive from us is to answer any other questions you may have about our company, products and/or services.
6. How We Respond to Do-Not-Track Signals
7. Third Party Links
Last updated: November 26, 2014