East Coast(New York) IT Retail-POS Technician / 東海岸(紐約)IT零售-POS技術員

Full Time
Cooperate - East Coast
Posted 2 weeks ago

Welcome to join our team

99 Ranch Market is one of the largest Asian Supermarket chains in the U.S., born in Southern California and now operating over 50 stores that reach coast to coast. We are leaders from diverse backgrounds and perspectives, yet all work together to meet the needs of our customers. We are now seeking an individual who has prior IT technician experiences in related industry, to be a part of our management team. 

Primary Responsibilities:

-Install, configure and troubleshoot computer, peripheral equipment and related software.

-Install, configure and troubleshoot Retail POS system hardware, software and its peripherals.

-Assist in the maintenance and testing of network equipment, servers and associated equipment.

-Work with store employees to troubleshoot IT related issues.

-Work with vendor support contacts to resolve technical issues for retail store IT equipment.

-Require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems.

-Independent analysis, communication and problem solving.

-Work is performed with little supervision and requires high operational initiative and judgment.

-Additional duties as assigned by the manager.

 

Necessary Skills & Qualifications:

-Bachelor’s degree in technical related field is preferred

-2+ years’ experience working in retail technical support environment is a plus

-Experience in setup and testing of point of sale hardware

-Experience in setup and troubleshooting desktop and laptop computers

-Proven experience with troubleshooting principles, methodologies and issue resolution techniques

-Excellent oral, interpersonal and presentational skills.

-Self-motivated and directed

-Good analytical and problem-solving abilities

-Ability to effectively prioritize and execute tasks in a high-pressure environment

-Very strong customer service orientation

-Local travel required/ car & driver license are required

 

We Offer:

-Paid Sick Leave

-Medical/Prescription

-Dental

-Life Insurance

-Paid Vacation

-401(K)/+company contribution

-Employee Discount

-Eligibility requirements apply*

 

 

99 Ranch Market是美國最大的亞洲超市連鎖店之一,原始與南加州,目前經營著50多家分店。我們是來自不同背景和觀點的領導者,但所有人都可以共同努力滿足客戶的需求。現在,我們正在尋找一個具有相關行業IT技術人員經驗的個人作為我們管理團隊的一部分。

主要職責:
-安裝,配置計算機,外圍設備和相關軟件並進行故障排除。
-安裝,配置零售POS系統硬件,軟件及其外圍設備並進行故障排除。
-協助維護和測試網絡設備,服務器和相關設備。
-與商店員工一起對IT相關問題進行故障排除。
-與供應商支持聯繫人一起解決零售商店IT設備的技術問題。
-需要與應用程序軟件和操作系統進行交互,以診斷和解決獨特的,非重複出現的問題。
-獨立的分析,溝通和解決問題的能力。
-在很少的監督下進行工作,需要較高的操作積極性和判斷力。
-經理分配的其他職責。
 
必要的技能和資格:
-具有技術相關領域學士學位者優先
-2年以上零售技術支持環境工作經驗者優先
-設置和測試銷售點硬件的經驗
-安裝和故障排除台式機和筆記本電腦的經驗
-在故障排除原理,方法和問題解決技術方面具有豐富的經驗
-優秀的口語,人際交往和表達能力。
-有上進心和指導性
-良好的分析和解決問題的能力
-能夠在高壓環境中有效地確定優先級並執行任務
-非常強大的客戶服務定位
-需要當地旅行/需要汽車和駕駛執照
 
我們提供:
-帶薪病假
-醫療/處方
-牙齒
-人壽保險
-帶薪休假
-401(K)/ +公司捐款
-員工折扣
-資格要求適用*

Job Features

Job CategoryCorporate, Information Technology, Experience Level, Less than 1 Year, 1-3 Years

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